Example CRVS Implementation Guide
0.1.0 - ci-build

Actors

Actors in CRVS Processes

Civil Registration and Vital Statistics (CRVS) systems involve various actors who play specific roles in the registration, management, and utilization of vital event data. These actors ensure that the system operates efficiently, accurately, and in compliance with legal and administrative requirements. Below is a list of generic personas (actors) commonly involved in CRVS processes, along with their roles and responsibilities.

1. Informant

  • Description: The individual who provides information about a vital event (e.g., birth, death, marriage). This could be a parent, family member, or any other person legally authorized to report the event.
  • Role: Submits the declaration of the vital event to the civil registration authorities.
  • Examples:
    • Health sector staff (for birth and death registration)
    • Parent (for birth registration)
    • Spouse or family member (for death or marriage registration)
    • Legal guardian or representative

2. Health Personnel

  • Description: Medical professionals who notify or declare birth of death, based on medical records.
  • Role: Provides proof of births and deaths, ensuring the accuracy vital events data.
  • Examples:
    • Doctor
    • Nurse
    • Midwife
    • Medical officer in charge of a health facility
    • Community health worker

3. Civil Registrar

  • Description: The official responsible for recording vital events in the civil registry and issuing certificates.
  • Role: Validates declarations, registers the event, and issues official certificates (e.g., birth certificates, death certificates).
  • Examples:
    • District registrar
    • Local civil registration officer

4. Clerk / Data Entry Officer

  • Description: Administrative staff who assist in the registration process by entering data into the system and ensuring its accuracy.
  • Role: Inputs data from paper forms or digital submissions, performs initial validation, and prepares records for registration.
  • Examples:
    • Registration clerk
    • Administrative assistant

10. Individual / Service User

  • Description: Individuals who interact with the CRVS system to obtain certificates or update their records.
  • Role: Requests services such as certificate issuance, corrections, or amendments to their records.
  • Examples:
    • Adult applying for a birth certificate
    • Family member requesting a death certificate

Conclusion

These actors collectively ensure the CRVS system functions effectively, from the initial notification of a vital event to the issuance of certificates and the utilization of data for governance and research. Understanding their roles is crucial for designing user-centric digital solutions that meet the needs of all stakeholders involved in the CRVS process.